Our Solutions | IT Operations & Management
Do you need to . . .
- Improve efficiency?
- Expand your organization’s capabilities?
- Streamline business operations?
- Implement proven processes?
ARTI can help. We use proven repeatable processes and implement industry standard tools. We ensure the highest availability and reliability of IT resources that allow you to easily manage your organization’s IT operations.
ARTI uses industry-standard business practices conforming to the Information Technology Infrastructure Library (ITIL) standards to align the Help Desk as an integral part of the IT structure. We implement and follow robust IT best practices:
- Full fundamental and advanced IT Best Practices support
- ITIL v2 and ITIL v3 processes
- Robust Change Management, Configuration Management and Service Level Management support strategic business processes
- Ability to implement a Service Desk approach and grow to full Service Management at customers own pace
- Advanced workflow modeling and automation to support best practices
- User Interface optimized to support full IT Best Practices lifecycle
Our IT Operations & Management Solutions include:
- Network Engineering, Integration, Operations & Management
- Help Desk Services
- End User Support Services
- Systems/Server Administration & Management
- Web Development & Management
- Web Hosting
- Application Development & Support
- Database Design, Development & Administration
- Virtualization/Green IT
For a current copy of our GSA Schedule 70